Faq Page

FAQ

Learn more from Frequently asked questions

Explore some commonly asked questions to get a better understanding of our services and delivery.

We offer regular home cleaning, deep cleaning, end-of-tenancy/move-out cleans, office and commercial cleaning, plus specialized options like post-renovation or Airbnb turnovers—all customized for Amsterdam homes and businesses. Our eco-friendly approach uses non-toxic products safe for families, pets, and the environment.
Rates start at €25 per hour with transparent, fixed quotes based on space size, cleaning type, and frequency—no hidden fees. Get a free custom quote online or via phone to fit your budget and schedule.
No, you don't have to be present if we have safe access (e.g., keys, lockbox, or concierge). We bring professional-grade, eco-friendly products and equipment, but we can use yours if preferred—just let us know
Book easily online, by phone, or email with flexible scheduling around your needs. We require 24-48 hours' notice for cancellations to avoid fees. If the cancellation is made later than 24 hours, a 30% payment is expected.
Our vetted, trained cleaners follow strict checklists with HEPA vacuums and microfiber tools for thorough results. We're fully insured for damages—contact us immediately for quick resolution and peace of mind.
We serve Amsterdam and surrounding areas, including homes, offices, and rentals. Check our site map or request a quote to confirm coverage for your location.

Still have Questions or Concerns?

Send us a message

Head office address:

Jan Van Beersstraat 9-3 1064VH Amsterdam.

Call for help:

+31685843667

Mail for information:

info@kimacleaners.nl